Every local events group has the same thread: paid a deposit, the supplier went quiet, the money vanished. Traditional deposits go straight to the supplier. DadsOrder instead processes the payment through Stripe and delays supplier release until delivery is confirmed or the review window closes.
How the payment hold works
- Stripe processes your payment when you book.
- Your agreed scope, price and supplier updates stay recorded with the order.
- You can confirm completion or report an issue during the stated review window.
- Refunds, disputes and payout timing are handled under the platform terms, Stripe processes and applicable law.
Why suppliers prefer it too
Suppliers receive a confirmed order and a clear record of the agreed price, while Stripe handles payment processing.
The practical checklist
Keep communication and changes on the platform, confirm dietary and safety details in writing, and report a problem promptly through the order support flow. Replacement availability and pricing cannot be guaranteed.