For hosts
5%
typical customer service fee, shown before you pay
- Unlimited briefs and competing offers
- Card payments processed by Stripe
- Support from inside any order
- Itemised tax invoice with GST
- Disputes reviewed by a person
Pricing
Two fees. Only when it works.
A service fee for the customer and a commission for the supplier — both shown below, both charged only when a booking completes. No subscriptions, no listing fees, and nothing to pay for a lead, so our incentives are exactly yours.
For suppliers
15%
typical rate on the sale — deducted at payout, never before
- Free storefront, listings and photos
- Leads that arrive with a budget attached
- Funds secured before you start work
- Flash slots to fill a quiet date
- Order refunded? You pay nothing
- Supplier receives
- $340.00
- Supplier fee (15%)
- $60.00
- Customer pays, incl. 5% fee
- $420.00
Why not charge for leads?
| DadsOrder | Lead-gen sites | |
|---|---|---|
| Pay to see a lead | Never | Charged per lead, win or lose |
| Pay to quote | Never | Often charged in credits |
| Monthly subscription | None | Common |
| You pay when… | Money reaches your account | Regardless of the outcome |
Pricing questions
When are the fees applied?
The customer service fee is shown before payment and charged with the order. The supplier rate is calculated on the settled sale and deducted at payout, never up front. Both service fees include GST.
Are there card or payout fees on top?
DadsOrder does not add a separate card-processing or payout fee. Your own bank may apply its own charges, and Stripe may disclose its own terms directly to a connected supplier during onboarding.
What happens to fees on a change or a refund?
An approved increase updates the sale and both fee calculations before payment. A full refund reverses the related DadsOrder fees; a partial refund adjusts them proportionally to the amount refunded. Your itemised invoice records the final amounts.
Do I pay to see a lead or to send a quote?
No. There is no charge to receive a brief, to send an offer, to list, or to keep a storefront open. We are paid only when a booking completes and a supplier is paid.
Is there a subscription?
No. There is no monthly fee and no minimum volume.
Nothing here overrides your checkout
The exact payable total is calculated server-side from the listing, options, fulfilment and date you choose, and is shown in full before you pay. A supplier's own listing and cancellation terms apply alongside these fees.